Questions we get asked a lot
Devices, broadband, payment, refunds and what to do when the picture freezes. If yours isn’t here, message us on WhatsApp.
Frequently asked questions
What is the best IPTV in the UK?
The best IPTV service UK households can rely on is one that stays stable at peak times, lets you search its channel list before paying, answers support messages quickly and offers a written refund policy. We built ours around those four things, and every first order comes with a 7-day money-back guarantee.
Is IPTV legal in the UK?
IPTV itself is simply a way of delivering TV over the internet, and it’s legal. What matters is that the content is properly licensed. We respond to copyright notices and remove material when asked, and you still need a TV Licence to watch live TV in the UK.
What do I actually get?
A personal login and playlist link that unlock 24,000+ live channels, 150,000+ films and episodes, a programme guide and catch-up on supported channels. One subscription covers the number of screens you choose.
Is there a free trial?
No. Instead, your first order is covered by a 7-day money-back guarantee. If it won’t work properly on your device and we can’t fix it, you get your money back. See how to test us without risk.
How quickly will it be switched on?
Usually within 15 min of payment being confirmed, at any time of day. Your login arrives on WhatsApp, and by email if you give us an address.
Which devices does it work on?
Amazon Firestick and Fire TV, Samsung and LG Smart TVs, Android TV and Google TV boxes, Android phones and tablets, iPhone and iPad, Apple TV, MAG boxes, Enigma2 receivers and Windows or Mac computers. Each has its own setup guide.
What broadband speed do I need?
Roughly 10 Mbps per screen for HD, 25 Mbps for Full HD and 40 Mbps or more for 4K. A network cable or the 5 GHz Wi-Fi band makes the biggest difference to buffering.
Can we watch on two TVs at once?
Yes. Choose 2 to 5 screens when you order. The number is how many can stream at the same moment, not how many devices you can install it on.
How do I pay?
Tap Buy on any plan and WhatsApp opens with your order typed out. We reply with the payment options and send your login as soon as payment is confirmed. We never ask for card numbers in a chat.
Do I need a VPN?
No, the service works without one. Some customers use one for privacy or because their broadband provider slows video down in the evenings. That’s up to you.
Is there a TV guide?
Yes. Most channels have a 7-day guide with programme names and descriptions, and catch-up channels let you replay shows straight from it.
Is there free IPTV in the UK?
The UK’s free catch-up apps (BBC iPlayer, ITVX, Channel 4 and My5) are free to use, though you need a TV Licence for live TV and BBC iPlayer. We don’t offer free trials; our paid plans start at £19.99 for three months.
What happens when my subscription runs out?
We message you a few days before. Renewing keeps the same login, so there’s nothing to set up again. Nothing is ever charged automatically.
Which app should I use?
IPTV Smarters Pro is the easiest place to start on most devices. TiviMate is our favourite on Firestick and Android TV, and SS IPTV suits Samsung and LG TVs. The setup guides cover each one.
Can I resell the service?
Yes. Resellers buy credit packs at trade prices and get their own panel for creating and managing lines. See the reseller page or message us.
The picture keeps buffering. What can I do?
Restart the router and the device, then try a network cable or the 5 GHz Wi-Fi band. If it carries on, switch to the HD version of the channel or message us and we’ll move your line to a quieter server.
What do you do with my details?
We only keep what we need to send your login and help you: a WhatsApp number and, if you like, an email address. The privacy policy explains how it’s handled.
Order on WhatsApp and watch tonight
Choose a plan and we’ll send your login, usually within 15 minutes. Your first order is covered by our 7-day money-back guarantee.